Delivery Information:
We do have delivery service.
Our business hours as below:
Mon to Fri: 9am to 5pm
Sat, Sun & Public Holiday: CLOSED
For the part that is missing in the package, we will resend the replacement item to the customer.
You can view the status of the order via order tracking.
You can track your order online 24 hours/7 days by following these steps:
Step 1: Go to https://mrchemical.com/order-tracking/ or click My Account > Order Tracking
Step 2: Enter your order number and email address
Step 3: Press “Track” to process
You may refer the link here for more information about our return policy:
https://mrchemical.com.my/return-refund-policy/
Most of the items in our website are stock ready. For those item which is out of stock, our website will indicated a message as “Out of Stock”
Payment Information:
You can make online payment to our company bank account:
BANK NAME: MAYBANK
ACCOUNT NAME: FATNINE VENTURE
ACCOUNT NUMBER: 508270110929
Yes. You may make payment to our paypal account: fatnineventure@gmail.com
Please email the bank-in slip together with your order number to our email address: info@mrchemical.com.my