- How many days for delivery of my orders?
Delivery normally will take 1-3 working days. You may email to us if you still unable to receive the items within the delivery periods so that our customer service representative will help you to check with the courier service.
- What are the shipping fees/rates for customers?
Shipping fees will be determined based on the weight of the order.
For oversea customers, you may email us at info@mrchemical.com.my in order to get the shipping rates for the items that you have chosen. - Failed to track my order. What I need to do?
If you are unable to track your package on the order tracking page, please contact us at https://www.mrchemical.com.my/contact/ with your order number and the item’s details. We will assist you to resolve the issue with immediate action. - How do I track My Order Status?
You can track your order online 24 hours/7 days by following these steps:
Step 1: Go to https://mrchemical.com.my/order-tracking/ or click My Account > Order TrackingStep 2: Enter your order number and email address
Step 3: Press “Track” to process